Terms for using the SnowDash SaaS application. Please read them before starting a trial or entering into a contract.
These Terms of Service (hereinafter the "Terms") govern the mutual rights and obligations between the Provider and the Customer in connection with the use of the SnowDash SaaS (Software as a Service) platform.
The Provider is Tomáš Růžička, Company ID (IČO): 21019606, with registered office at Horní 1, Teplice nad Metují, 549 57, Czech Republic, e-mail: info@snowdash.cz, phone: +420 604 519 613 (hereinafter the "Provider"). The Provider is a self-employed individual and is not a VAT payer.
SnowDash is a cloud platform for managing sports schools, rental shops and similar operations (B2B). It includes instructor schedule management, an online booking widget, a point-of-sale module, customer records (CRM), payroll overviews, a rental module and other features.
The Customer is an entrepreneur or legal entity that has entered into a contract with the Provider for the use of SnowDash.
These Terms form part of the contractual relationship and are binding on both parties.
The contract for the provision of the SnowDash service is concluded electronically, namely by:
The Provider will confirm receipt of the order by e-mail to the Customer's address. The contract is concluded at the moment the confirmation e-mail is sent.
The Customer is obliged to provide accurate identification and billing details in the order. False or incomplete details are grounds for refusing or terminating the contract.
The current price list is available at snowdash.cz/pricing. At the time these Terms are issued, the following plans are available:
Prices are stated excluding VAT. The Provider is not a VAT payer, so the prices are also the final prices.
The licence is agreed for a period of one year (annual subscription), or for a season (November–April). The seasonal price is published in the current price list.
The Customer is issued a tax invoice (proof of payment) with a due date of 14 days. The invoice is sent to the Customer's e-mail address. Payment is made by bank transfer to the Provider's account.
The Provider reserves the right to change the price list. Existing customers will be notified of any change at least 30 days before the end of the current subscription.
The licence to use SnowDash is agreed for a fixed term corresponding to the purchased subscription (year or season).
The licence is automatically renewed for the same period and under the conditions valid at the time of renewal, unless the Customer notifies the Provider by e-mail no later than 30 days before the end of the subscription that they do not wish to renew.
No later than 30 days before the automatic renewal, the Provider will send the Customer a reminder e-mail with information about the upcoming renewal, the price and instructions for any cancellation.
The Customer may cancel the automatic renewal at any time by e-mail to info@snowdash.cz. Payment for the current period is non-refundable.
A new customer is entitled to 7 days of free demo access. The demo requires no payment and no payment card.
Demo access includes the full functionality of the service, but is limited to test operation — the Provider does not guarantee that data entered during the demo will be retained after switching to a paid subscription.
After 7 days, access automatically expires unless the Customer switches to a paid subscription. The switch to a paid subscription is made by paying the invoice issued by the Provider based on the Customer's choice of plan.
The demo is intended for a professional assessment of SnowDash's suitability for the given operation. Misuse of the demo (repeatedly creating trial accounts) is grounds for denying access.
The Provider undertakes to:
The Provider reserves the right to make technical changes, upgrades or interface modifications that do not limit the essential functions of the service, without prior notice to the Customer.
The Customer undertakes to:
The Customer is responsible for all data they enter into SnowDash and for the compliance of the processing of their clients' personal data with the GDPR.
SnowDash is operated as a cloud SaaS service. The Provider is not liable for:
The total compensation for damages on the part of the Provider is in any case limited to the amount of the price of one year's subscription paid by the Customer.
The Customer may terminate the contract by:
The Provider may terminate the contract with immediate effect if the Customer materially breaches these Terms (in particular non-payment, misuse of the system). In such a case, the right to a refund of the proportional part of the price ceases to exist.
Data export: After termination of the contract, the Customer's data (lessons, orders, clients, instructors) is available for export for a period of 30 days. After this period expires, the data is irretrievably deleted.
The Customer is responsible for the timely export of their data before the 30-day period expires. The Provider bears no responsibility for the loss of data after the period expires.
The Provider reserves the right to amend these Terms. The Customer will be informed of any material change by e-mail to the address provided at registration, at least 30 days in advance.
If the Customer does not agree with the changes, they may terminate the contract by notice effective as of the date the new Terms take effect, and the proportional part of the subscription for the unused period will be refunded to them.
If the Customer does not terminate the contract, they are deemed to agree with the changes.
The current wording of the Terms is always available at snowdash.cz/en/podminky.
These Terms and all contractual relationships arising from them are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code.
Disputes arising from or in connection with these Terms will be resolved by the competent courts of the Czech Republic.
The parties undertake to make reasonable efforts to resolve the dispute amicably before filing a lawsuit.
The Provider grants the Customer a non-exclusive, non-transferable and time-limited licence to access and use SnowDash for the duration of the contract, exclusively for the Customer's own internal operational needs.
The Customer is not entitled to:
All rights to SnowDash, its code, design and documentation remain the exclusive property of the Provider. The Customer acquires only the right to access the service under these Terms, not ownership of the software.
If any provisions of these Terms are or become invalid or ineffective, the remaining provisions remain in force. The parties undertake to replace the invalid provision with a valid arrangement that best corresponds to the original intent.
The Customer acknowledges that SnowDash is a software service under development and that new versions, features or changes may be deployed on an ongoing basis.
These Terms take effect on 1 July 2026.